Emirates, one of the fastest growing airlines in the world and recently awarded ’Best Airline in the World’ at the Ultras 2017, is looking to recruit Italian speaking Customer Sales & Service Agents to join its expanding team based in its state of the art modern Contact Centre situated in a central location on the Buda side of Budapest in Hungary. Our Contact Centre is open from 08.30 – 22.00 across all 365 days of the year.

These positions play a vital role in forging and maintaining the renowned Emirates’ customer service experience for our customers and Travel Trade partners. Consequently we are seeking motivated people to join our team who are:

  • Committed sales driven individuals with a cosmopolitan outlook who enjoy talking to people from all over the World.
  • Fluent in English in addition to German and/or Italian and/or Spanish
  • Enjoy working in a busy, target focused environment
  • Can impress with their telephone customer service and sales skills on each and every call.
  • Comfortable working in a structured environment with a good level of IT/systems experience and happy to work shifts between 08.30 – 22.00 on any day of the week

Our attractive terms and conditions package includes an above average basic salary for Contact Centre positions in Budapest, cafeteria benefits and a 13th month salary. You will have access to discounts in a number of hotels and restaurants in Hungary and the opportunity to fly all over the world using discounted airline staff tickets.

As Emirates is continuously expanding, we are also able to offer on-going development and career opportunities both in Hungary and across our network, and whilst you are looking after our customers, we are looking after you with our well-being initiatives such as fruit days and regular team building events.

If you believe you know what it takes and have the skills to work in a busy and dynamic Contact Centre environment and are interested in joining a multi-cultural organisation, then please visit this link to complete your online application using reference 170000Z9 for Italian speakers.

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